Shipping policy
Shipping Policy
Thank you for shopping with us!
Order Processing
All orders are processed within 1–2 business days after payment is received. Orders are not processed or shipped on weekends or public holidays.
Shipping Time
Once your order has been processed and dispatched, delivery typically takes 3–5 business days.
Please note that shipping times are estimates and may vary due to factors outside our control, including carrier delays, weather conditions, customs processing, or peak holiday periods.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor your package's journey.
Shipping Delays
While we strive to ensure timely delivery, occasional delays may occur. If your order has not arrived within the expected timeframe, please contact our customer support team and we will be happy to assist you.
Incorrect Shipping Information
Please ensure that all shipping information is entered correctly at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
Contact Us
If you have any questions regarding your order or shipping, please contact our customer support team info@sonogramic.com and we will respond as soon as possible.